Terms of Service

Authentic Bloomers: Soulful Parent Revolution is a non-therapeutic intervention intended for parents and/or guardians of children age 2 – 8 years, who wish to break the cycle of generational dysfunction, enhance their personal life and improve their parenting and emotional intelligence skills.

The purpose of the parent coach and mentor (Luna Bloomer) is to support the client, to achieve their personal, parenting and family goals. Primarily, sessions focus on the clients relationship with themselves. Sessions then move on (if it is the clients intent) to work towards building on the relationship they have between themselves and their child/children and guiding the client to teach their child/children how to develop emotional intelligence skills. Authentic Bloomers uses journaling, with a touch of nature at the heart of their services.

The coach & mentor is not a Therapist.

All products and materials within Authentic Bloomers will always remain the property of the business and are not to be reproduced or distributed without permission from the founder of Authentic Bloomers, Luna Bloomer.

Thank you for deciding to invest in working with me as your coach and mentor. It is an honour and privilege to be working with you. Please come prepared to each of your coaching sessions with something to write with and on (preferably a journal) and/or your worksheets. Before the beginning of each session, I will ask you to update me about any happenings since our last session, as well as set objectives for the upcoming session. Throughout this process, I will provide you with any other tools/resources that you will need.

In order to be sure we are working on the same page, please be sure to read the following: 

1. PAYMENT

Please note all payments are non-refundable & payment plans are to be completed on time, as initially agreed. Tis contract will be deemed binding upon your first receipt of the first payment you make. 

Luna Bloomer is not liable for any reclaimed failed payments: it is your responsibility yo ensure your bank card details are correct and up to date.

I reserve the right to change the fees/packages offered, but I will always honour the agreed rate for the agreed time period that was set at the beginning of our work together. Should you decide to continue your coaching journey with me however, after the completion of the initial package, there’s no guarantee the rates will be the same.

 

2. COMMUNICATION

I welcome communication and connection in between our sessions. It is my expectation that you will reach out to me if you run into any parenting related issues/struggles that you would like some support or guidance in, and that you will share the successes that you have on your journey to becoming the best version of yourself. My preferred way of communication is my person Facebook Messenger. When communicating between sessions, please make your message brief and questions clear and direct, so I will be able to respond quickly and effectively. Bare in mind though, I am less likely to respond during weekends. I am happy to listen to your parenting rants, reassure you and celebrate your wins with you. I also welcome your feedback along the way. Our relationship is a collaborative one, and I appreciate being challenged and learning from you too.

In regards to email communication, I will respond to your emails within 48hours Monday – Friday. There will of course be minimal exceptions due to illness, travel and holidays. I will communicate clearly with you regarding time I am/will be unavailable.

Even though I encourage you to communicate in between the sessions as often as you need, please be mindful of waiting for my approval before you decide to take inspired action. The ability to make your own decisions is crucial for developing healthy, interdependent relationships. Besides, you are your own best expert, even if you don’t know it yet.

An important part of the coaching & mentorship relationship is that it is my role to provide challenges and encourage you (the client) to go beyond your comfort zone. During the process, some strong emotions and triggers may come up for you. If strong resistance comes up or feelings of intense discomfort, please let me know. I will be guiding you, instructing you and working with you in ways that may be new, deep and sometimes difficult for you. I will support you to the best of my ability, which means I may also recommend other more appropriate and relavent services to you.

If i ever say or do anything that upsets you or does not feel right for you, please do let me know. I want to provide you with the service and support you need and I believe that honesty is crucial for our relationship to grow. I want this to be an open and safe place for you to come with confidence, and I ask that you let me know if there is ever anything that you are concerned about in our work together, so that I can do what is necessary for you to be satisfied and happy with my services.

 

3. GUARANTEES

You recognize that I will always have your best interest at heart and that with hard, smart work and an open mind, you can make life changing actions in your personal and family life. I am a believer that (almost) anything is possible and I will work with you to adopt this mindset too. I cannot however offer any guarantee as your success is dependent on your effort outside of our sessions as well. 

 

4. CONFIDENTIALITY 

You recognize that in the course of our work together you may mention goals, future plans, family affairs, child information, personal and other such private information. I will not, at any time, either directly or indirectly, voluntarily use any such information for my own benefit or disclose this information to a third party. I will not voluntarily disclose that we are in a coaching relationship without your permission either. 

I appreciate authentic testimonials about our work together once our sessions are complete, because it is inspiring for others to see you succeed in your parenting journey. You name, picture or video will only ever be shared with your permission.